Case Study – Brunswick Shopping Centre
Shopping Centre Security in London – Brunswick
The retail environment requires a multi discipline approach to security – Senator’s solution is a fully integrated approach that takes into consideration all the stakeholders and points of contact… The landlord, tennants, staff, commercial partners, local law enforcement, facilities management, residential and commercial neighbours, local community, delivery and shop fitting contractors and, of course, the visiting public. Senator has many years experience in planning and implementing security solutions for the retail environment; able to vett and train security personnel, monitor and sustain quality of service and become a valuable part of the infrastructure of a successful shopping centre or retail village.
Senator has qualified staff, in PSS (Public Space Surveillance) through to First Aid – we are proud to mention that one of our security officers saved the life of a choking child while on duty which proves the worth in investing in the right people and training to support our field operatives. Senator has a proven system of on-site management and communications backed up with a senior manager conducting regular site visits and meetings with shopping centre managers – this is valuable when the locations plan and host special events and promotions that require a scaleable security presence and the need for experience in ‘special projects’. Traditional security including key holding and alarm response is backed up with support for in-store security personnel.
On site and remote monitoring is another element that Senator can supply and manage; this can be linked with full access control and asset tracking using leading edge technologies to further protect the environment and people 24/7/365. Senator are also able to draw on experience from other sectors to enhance the planning and execution of disaster recovery, evacuation and terrorist threat procedures.
Car park and traffic management are often an integral part of Senator’s responsibilities; this can range from internal and perimeter foot patrols through to mobile patrols for larger sites and full car park management as members of the BPA.
Value added benefits to our clients include the front-of-house security for associated commercial and office premises, security of loading areas and access, local community liaison and manning information desks or kiosks within the public thoroughfares. Senator aims to be a valued partner and David Plumb, Centre Manager at the Brunswick Centre in London says it better than we can…“Nick (Senator’s on site security manager) and the Senator team are our eyes and ears on the ground plus they have the 24hr control room that monitors over 40 CCTV locations covering all our public space surveil- lance. Senator are a ‘value added’ and proactive partner; assisting with special events, service/supplier coordination and sitting on our planning and management team meetings – these guys really are a valued part of our Facilities Manage- ment and operational infrastructure.”
