Senator Security: protecting the shopping experience.

Senator Security, the UK security services provider, is increasingly recognised as one of the leading independent security companies providing ‘value-added’ Manned Guarding, Keyholding and Alarm Response security solutions for the Retail sector.

January 2012; London, UK; Senator Security, one of the UK’s leading independent security services providers is delivering security services within the retail environment for a growing number of Shopping Centres and Retail Parks in England and Wales. Senator is proud to be associated with, and to be the key suppliers of, various crucial customer services roles to numerous Shopping Centres and Retail Parks across the UK. One of the first additions to Senator’s customer portfolio was The Orchard Centre, Didcot, which; along with the ‘normal’ challenges a shopping centre brings, is also a public thoroughfare… fortunately, Senator is experienced in ‘contained’ and ‘open access’ shopping environments; including car park security and management. The Regional Centre Manager for The Orchard Centre, Steve Murray, commented; “In today’s retail environment, comprehensive communications between centre management, the security supplier and the tenants are critical to achieving a rewarding and safe shopping experience for their customers”.

Robbie Ryan, Director, Senator Security commented; ‘Having worked with the Shopping Centre and Retail Park Managers and their respective teams for the last few years, we believe we fully understand the culture and working ethos which closely reflects our own. We care passionately about our people and the services we provide; our on-going training, support and relationship with all our personnel is undoubtedly the key to our success. We are delighted to have developed relationships with the management teams of the Shopping Centres and Retail Parks we work with and look forward to many more years of successfully working with them in delivering total customer satisfaction.”

Regional Centre Manager, Steve Murray, added; “Our priority is to provide an enjoyable, safe and secure environment in which to work, shop and socialise but, of course, we are aware that there are hazards and threats we must guard against and be prepared for; however, it is often the every-day security against unruly youths, moving on vagrants or controlling the ‘night-time economy’ that becomes the focus of our time and attention – this is where the right security provider really delivers value and worth”.

The Orchard Centre isn’t alone in securing Senator Security’s services; Lewisham Shopping Centre, London; The Shires Shopping Centre, Trowbridge; Clifton Down Shopping Centre, Bristol; Market Quay Shopping Centre, Fareham; Cyfarthfa Retail Park, Merthyr Tydfil and Merlin’s Walk Shopping Centre in Carmarthen have benefited from the security and value-added services provided by Senator and it’s team of SIA Approved, experienced and well trained security management and personnel.

The type of services provided by Senator Security vary according to location and client need; from ‘traditional’ Manned Guarding, Control Room, Front-of-House, Information Desks and Town Centre CCTV Public Space Surveillance through to FM support activities including Contract Cleaning and Managed Car Park Services as Senator Security are a British Parking Association [BPA] Approved Operator. Additionally, Senator provides Alarm Response and Mobile Patrol/Key Holding services for multi-site retail and franchise operations; supported by Senator’s own UK based 24/7 Remote Monitoring and Control Centre.